Others successfully mitigated the issue by rolling back to a previous Outlook version (the one released in May), not affected by this bug. Create a new Profile and start Outlook.Go to Control Panel > Mail > Show Profiles and delete the old Outlook profile.Open %appdata%\local\microsoft\outlook and delete everything in the folder.
To do so, you will have to go through the following steps: While no official workarounds are available yet for Outlook customers affected by these crash issues, users reported that clearing out the local folder and recreating your profile should eliminate the bug. To install the Outlook update addressing this known bug, you have to follow the instructions available on the Install Office updates support document. Redmond says that a fix has already been developed for this issue, with a fix being planned to roll out worldwide to all impacted users on Tuesday, July 13. Starting February, users have reported encountering this bug on various online platforms, including Microsoft's community website and Tech Community, as well as Reddit.Īs Microsoft describes the issue, "if you attempt to use the “Search” bar within Outlook, the application will shut down." Microsoft will roll out a fix for a known issue causing Outlook for Microsoft 365 to crash on systems where users attempted using the Search bar or Search Suggestions features.
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